WE’RE HERE TO HELP
WeekPact support.
Need a hand? Email [email protected]. Include your device, app version and what happened. Never send your password, reset link or invitation token.
I forgot my password
On the login screen, choose “Forgot password or need a confirmation email?”, enter your account email, then choose “Send reset link”. Open the email on the same device and app installation where you requested it, choose a new password and sign in again. Check your spam folder if it does not arrive.
My confirmation email is missing
Open the same recovery screen and choose “Resend confirmation email”. Use the latest email and open it on the device where you signed up. If a link has expired or was already used, request a new one. After confirming on a different device, try logging in with your email and password.
I cannot join my crew
Sign in with the email address that received the invitation. You can also find invitations under Crews → Invites. Invitations expire after seven days; ask the crew owner to send a fresh invitation if needed. Each account can belong to one crew at a time.
How do I delete my account?
Choose Account → Delete account, enter your current password and confirm. The deletion option is also available during profile setup. If you forgot your password, reset it first. You do not need to email support to delete your account.
Deletion removes your profile and activity, including goals you created and all check-ins on those goals. A crew you own passes to its longest-standing remaining member, or is deleted if empty. Read the privacy policy for details.
How do I change notifications?
Use Account → Notifications in the app. If notifications are blocked at the device level, enable them in your device settings. You can use WeekPact without push notifications.